Frequently Asked Questions About the Privacy Politician

• This privacy policy is valid on all sites starting with https://www.duoactive.com/URL.
• Seeing the https://www.duoactive.com logo on any site does not mean that these security rules apply on that site. You need to check the URL and make sure it is indeed a page belonging to https://www.duoactive.com. Because there may be people who want to use our logo without permission and with malicious intent. In such cases, please contact us and report the situation.
• The information you provide to https://www.duoactive.com (membership information, email, billing address, delivery address, etc.) is not shared with third parties except in cases requiring legal sanctions,
• Your credit card information used when purchasing a product on www.duoactive.com, and all information entered on any page, are encrypted and transferred to our systems with the security network symbolized by the small key at the bottom of your browser, and thus it is not possible to obtain, read or use this information from outside. The credit card number, expiration date, card type and CVV2 security number, which are among the information encrypted and transferred to our systems, cannot be seen by company personnel. Additionally, these credit card numbers are not stored by www.duoactive.com.

• You do not need to provide us with any personal information to visit our site. However, in order to shop on the site, you must become a member or provide some personal information to shop anonymously.
• The conditions under which we process the personal data we receive are included in our company's KVKK Policy. For detailed information, you can access the relevant policy on our website www.duoactive.com/kvkk.

• • www.duoactive.com keeps all personal data you provide confidential in accordance with the Personal Data Protection Legislation No. 6698 and relevant laws. However, when you purchase the product in your purchases based on the company's business processes, you must provide your name and address in order to deliver the product. These two pieces of information are given to the logistics company when the product reaches you. Your credit card information only comes to the bank for approval.
  • www.duoactive.com shares your personal information with third parties only by giving it to authorized institutions as a result of a legal sanction such as a court order.

• www.duoactive.com aims to popularize online shopping. One of the most important obstacles to achieving this goal is timely supply and the other is that internet users do not find shopping on websites safe. In order to establish this trust, we ensure that the orders you place on our site are placed on secure pages, as in all e-commerce sites. Usually www.duoactive.com. Since its members are companies with a legal structure, transactions are carried out provided that the credit cards and payment accounts of the company are defined in our system. All ordering stages are carried out on pages under 128 bit SSL security. When you proceed to the ordering stages, you will see that the address section starts with "https://". This shows that your transaction is carried out in a completely secure environment. Third parties cannot access your credit card information.
• Your credit card information passing through our virtual POS is encrypted with a 128 bit coding method called SSL. This software is internationally guaranteed.

• In this system developed by Visa and Mastercard in order to increase the security of online shopping, during any payment transaction, you are directed to the website of the bank that owns your card and confirmation is carried out with the password of your Credit Card. In this way, even if your card number is known to others, you ensure your electronic security because only you know your password.
• The application of the system prepared for the use of Visa credit cards is called "Verified By Visa", and the application prepared for the use of Mastercard credit cards is called "SecureCode". There is no need to pay an additional fee to your bank to activate this system.
• Online purchases made from virtual workplaces with Verified by Visa and MasterCard SecureCode logos are under the guarantee of Visa and MasterCard.

• In the 3D Secure system, when a virtual payment is made, the bank asks the cardholder for the payment password that only he/she knows, and the identity of the cardholder is verified. It prevents unauthorized people from using their cards on the internet.

• The card holder registers his card with his bank via internet banking. It defines a password and a security question and answer linked to your card. The card holder makes his purchases at the virtual workplace compatible with the system and proceeds to the payment section. A pop-up screen is opened by the cardholder's bank asking for the transaction password and personal security message. The cardholder continues the transaction by entering his/her password. The transaction is completed when the password is verified by the bank

• The credit card information you use during the ordering stages is not kept on our servers. There is no difference between the transaction you make in stores and the transaction you make in the store. We only see the first 4 and last 4 digits of your card number. These records are also provided to us by our bank.